Legal & Compliance

Code of Business Conduct

At Oldcastle®, we believe that “there is never a good business reason to do the wrong thing.” Our Code of Business Conduct (“COBC”), outlining our core values of integrity, honesty and respect for the law, ensures that we hold ourselves to the highest ethical standards and fulfill our obligations to each of our many stakeholders. The COBC is provided to each employee at the time of hire to emphasize that every employee must incorporate Oldcastle®’s values into their daily responsibilities.

Oldcastle® strives for exceptional financial performance and growth, and it believes that such excellence can only be achieved by ensuring that our daily business activities are carried out to the highest possible standards.

Download a copy of the Code of Business Conduct in your language
Code of Conduct

Raising a Business Conduct Concern

Oldcastle® encourages employees and external parties to “Speak Up” about good faith concerns of violations of the COBC. Communicating directly with local company management regarding your concerns is always encouraged; however, we recognize that sometimes that may not seem appropriate or possible. In such cases, you may contact the Oldcastle® Compliance and Ethics Hotline, which allows concerns to be raised anonymously. To report a concern, you may call 1-888-312-2698 (in the U.S. and Canada) or go to the following webpage: www.tnwinc.com/oldcastle.

You may always report a good faith concern without fear of retaliation, which will not be tolerated at Oldcastle®. Oldcastle® will investigate any allegation of retaliation and take action as may be appropriate and in accordance with applicable local law.

Speak Up

Supplier Code of Conduct

Oldcastle® places business ethics and sustainability at the forefront of all business interactions, including those with our suppliers, recognizing they are key stakeholders in the success of our business.

We expect our suppliers to share our unwavering commitment to ethical business practices and meet our standards including respect for human rights, health & safety and the environment.

Download a copy of the Supplier Code of Conduct in your language
Supplier Code of Conduct

Commitment to Human Rights

Oldcastle® is fully committed to human rights and supports the principles set out in the California Transparency in Supply Chains Act, the United Nations’ Declaration of Human Rights and the International Labor Organization (ILO) Core Labor Principles.

As part of this commitment, Oldcastle® has published a Statement – Commitment to Human Rights – Tackling Modern Slavery, in which it outlines its efforts to combat any abuse of human rights and the steps being taken to ensure slavery or human trafficking do not occur within its sphere of influence.

Commit Human Rights

Oldcastle® recognizes the importance of protecting the personal privacy of its website visitors. The following Privacy Policy (“Policy”) describes the types of information Oldcastle® may collect and permissible use of that information.

Oldcastle® delivers outstanding performance and growth by acquiring, partnering and investing in companies with strong management teams that demonstrate consistent profitability and exceptional customer service. By using our website, you consent to the collection and use of information in the manner described below

Collection and Use of Personal

Information Oldcastle® does not collect personal information (name, address, Email address, telephone number, etc) through its website unless you provide it to us voluntarily. Oldcastle® may ask you for personal information to respond to your questions; to process or fulfill your order, request or employment inquiry; or to register you in contests and sweepstakes. In some instances, Oldcastle® may need additional personal information in order to process or fulfill your order, request or employment inquiry. The decision to provide the additional information rests with you; however, if you do not provide some information, you may not be able to take advantage of all of our services or special offers. Oldcastle® will not share your personal information with third parties without your permission, except as otherwise necessary (i) to process or fulfill your order; (ii) to respond to your request or answer your inquiries, including employment inquiries, (iii) to enter you in contests, sweepstakes or other promotional activities that you voluntarily participate in, or (iv) to comply with any applicable law, court order or other judicial process. Oldcastle® may occasionally hire other companies to provide certain services on its behalf, including management of contests, sweepstakes and surveys. Oldcastle® may provide such companies with the minimum amount of personal information necessary to deliver the service. Oldcastle® will take reasonable steps to ensure that any personal information shared under these circumstances will not be used for any other purposes. Oldcastle® does not sell or provide personal information data to non-affiliate third parties for promotional purposes, and you will not receive Emails or mailings concerning Oldcastle® or its products, services or promotions unless you specifically elect to receive such information.

Collection and Use of Statistical Information

When you connect to our website, Oldcastle® may automatically collect technical, non-personal information. Examples include the type of Internet browser used, your computer operating system and the IP address of the website from which you linked to our website. Oldcastle® may share aggregate website statistical information (such as sales, traffic patterns or related information) with third parties to develop ideas for improving its website and the services offered through the site. No such shared statistics will contain any personal information.

Cookies

When viewing our website, information in the form of a “cookie” or similar file may also be stored on your computer. This information helps Oldcastle® tailor its website in a manner to better match your interests and preferences. If you do not wish to receive cookies or want to be notified when they are placed on your computer, many Internet browsers allow you to erase existing “cookies,” block cookies or warn you before a cookie is stored on your computer. Consult your specific browser’s instructions to learn more about these features.

Access by Children

Oldcastle® has no way of distinguishing the age of individuals who access our website. If a child has provided us with personally-identifying information without consent from a parent or guardian, the child’s parent or guardian should contact us, and we will take reasonable steps to remove the information from our files.

Modification or Deletion of Personal Information

If you need to change or correct any personal information provided to us, or wish to have all personal information we have collected removed from our files, please contact us and we will take reasonable steps to comply with your request.

Security

Although no system is currently 100% immune from external attack, Oldcastle® has taken commercially reasonable measures to prevent unauthorized access to and improper use of your personal information.

Scope of Policy and Third Party Sites

This Policy applies only to this website. The privacy policy of other websites, including those accessible by links from this site, may differ from ours. We encourage you to read the privacy policy for each website you visit, to ensure you understand and agree with the applicable policy.

Changes to Policy

Oldcastle® reserves the right to change the Policy at any time without notice. Policy revisions are effective upon posting and apply only to data collected thereafter. You should periodically visit this Oldcastle® website to review the current terms.

By accessing and browsing this website, you accept, without limitation or qualification, the following terms and conditions of use. If you do not agree, please discontinue your use of this website.

Modification of Terms

Oldcastle® may, at any time and without notice, amend these terms and conditions (“Terms”), or may limit or deny access to, or change the content of, the website. You should periodically visit this Oldcastle® website to review the current Terms to which you are bound. These Terms are applicable to all Oldcastle® North American websites. When leaving this website, whether or not to visit another Oldcastle® website, please read the website terms and the privacy policy applicable to such website to ensure you understand and agree with the terms applicable to that website.

Applicability

Information and materials displayed on the website, including without limitation, product pricing, specifications, warranty and/or other information, are applicable to products sold in the United States and not necessarily to Oldcastle® products sold in other markets.

Restricted Use and Copyrights

All photographs, audio and video clips, picture images, graphics, links, website architecture, format, layout and data structures, and all other items contained on the website, are copyrighted unless otherwise noted and may not be used in any manner, except as provided in these Terms or in the website text, without Oldcastle®’s prior written permission. Images of people or places and Oldcastle® products are either property of, or used with permission by, Oldcastle®. Any unauthorized use of these materials may violate copyright, trademark and privacy laws and other applicable statutes. You may browse this website and download or print a copy of material displayed on the website for your personal use only and not for redistribution, unless consented to in writing by Oldcastle®. This limited consent shall automatically terminate upon your breach of any of these website Terms.

Trademarks

Oldcastle®, Belgard®, Dufferin Stone® and other Oldcastle® product names, model numbers, logos, commercial symbols, trade names and slogans are trademarks and the distinctive shapes of Oldcastle®. You are prohibited from using any of the marks appearing on this website without the express prior written consent of Oldcastle®, except as permitted by applicable laws. Other marks and logos shown on this website may be marks owned by third parties not affiliated with Oldcastle® and are used with permission. Nothing shown on this website should be construed as granting, by implication, estoppel or otherwise, any permission, license or right to use any trademark, service mark or trade name displayed on this website without the written permission of Oldcastle® or the third party owner. The use of any Oldcastle® logo or mark, whether registered or unregistered, as a hyperlink to this website or any other Oldcastle® website is strictly prohibited unless consented to in writing by Oldcastle®.

Disclaimers

All data contained on the website relating to third party products or services, including but not limited to, prices, availability of service or product, product feature or service coverage, if any, should be verified with the party supplying the product or service. Oldcastle® may at any time without notice amend the data displayed on the website. While Oldcastle® endeavors to periodically update posted information, not all information may be current, and Oldcastle® does not guarantee the accuracy or reliability of such data. Specifications on the website are for comparison purposes only. Manufacturer’s Suggested Retail Price (MSRP) excludes transportation fees, taxes, license, title, optional or regionally required equipment. Actual dealer price may vary. Oldcastle® is not responsible for any loss or damage caused by your reliance on any data contained on this website.

This website is provided as a convenience to you on an “as is” and “as available” basis. Oldcastle® does not warrant that your access to these Oldcastle® websites will be uninterrupted or error-free. NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON- INFRINGEMENT, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS MADE IN RELATION TO THE AVAILABILITY, ACCURACY, RELIABILITY OR CONTENT OF THE Oldcastle® SITES. Oldcastle® SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, LOST PROFITS, REVENUES OR DATA OR LOSSES FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS WEBSITE, EVEN IF Oldcastle® HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Oldcastle® assumes no responsibility and/or liability for any damages to or viruses that may infect your computer equipment or other property on account of or arising out of your use of or access to this website. Some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you. Oldcastle®’s liability in any case shall, however, be limited to the greatest extent permitted by law.

Links

Oldcastle® may include links to other sites on the Internet that are owned or operated by third parties, including authorized Oldcastle® dealers. When visiting these third-party sites, you do so at your own risk. You should review and determine if you agree to a particular site’s terms and conditions of use before using such site. Oldcastle® does not control these sites and assumes no responsibility for their content. A link to a non-Oldcastle® site does not imply that Oldcastle® endorses the site or the products or services described on such sites.

Submissions

Any communication or material you transmit to the website (including feedback, data, answers, questions, comments, suggestions, ideas, plans, orders, requests or the like) will be treated as non-confidential and non-proprietary. All materials transmitted to the website becomes the property of Oldcastle® and may be used for any purpose. Oldcastle® may publish the material and/or incorporate it or any concepts described in it in our products without compensation, restrictions on use, acknowledgement of source, accountability, or liability.

Governing Law

This website is governed by and subject to the laws of the State of Georgia and, where applicable, U.S. federal law.